1. Introduction

1.1. This website can be accessed at, https://sorca.co.mz, other related Digittal websites, related mobi-sites, WhatsApp and software applications (the “Website”) and is owned and operated by Digittal EPS Holdings Limited (“Digittal”).

1.2. Mint Consulting Group Limited (“Mint”), the company contracted by Digittal to facilitate online payments via the Website.

1.3. These Website Terms and Conditions (“Terms and Conditions”) govern the of Goods and Services, and the use of the Website.

1.4. These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (“you”, “your” or “user”), By using the Website and by clicking on the “Agree to the terms” button on the Website you acknowledge that you have read and agree to be bound by these Terms and Conditions.

1.5. The Website enables you to make payments for goods and services.

2. Important Notice

2.1. These Terms and Conditions contain provisions that appear in similar text and style to this clause and which –

2.1.1. may limit the risk or liability of Digittal and Mint, or a third party; and/or

2.1.2. may create risk or liability for the user; and/or

2.1.3. may compel the user to indemnify Digittal and Mint, or a third party; and/or

2.1.4. serves as an acknowledgement, by the user, of a fact.

2.2. Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.

2.3. If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask Digittal and/or Mint to explain it to you before you accept the Terms and Conditions or continue using the Website.

2.4. Digittal and Mint permit the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.

3. Use of the website

3.1. By using the Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.

3.2. You agree that you will not in any way use any device, software or other instrument to interfere or attempt to interfere with the proper working of the Website. In addition, you agree that you will not in any way use any robot, spider, other automatic device, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorised Digittal and/or Mint representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).

3.3. You may not use the Website to distribute material which is defamatory, offensive, contains or amounts to hate speech or is otherwise unlawful.

3.4. You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorised Digittal and/or Mint representative.

4. Payment

4.1. We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.

4.2. Whether the Goods or Services are for sale by Digittal or a Third Party Seller, payment can be made for the Goods or Services using any card or payment channel such as PayPal, made available by our online card acquirer used by Digittal and Mint.

4.3. You may contact us via our Help page to obtain a full record of your payment.

5. Errors

5.1. We shall take all reasonable efforts to accurately reflect the description and purchase price of Goods and Services on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error.

5.2. Digittal and Mint shall not be bound by any incorrect information regarding the Goods and Services displayed on any third party websites.

6. Cancellation Policy

6.1. Once the SORCA policy is purchased, the policy cannot be cancelled. Please ensure that all your details are properly recorded before making your purchase. You will be given the opportunity of reviewing all of your policy details before making payment.

7. Refund Policy

7.1. All purchases of SORCA Policies are final and cannot be reversed. You will be given the opportunity of reviewing your policy before making payment.

8. Surcharge Policy

8.1. We reserve the right to apply surcharges on certain transactions. This may include additional fees for issuing SORCA policies at any border post, which will be levied at a fixed rate of 10% of the total premium amount. Any applicable surcharges will be clearly indicated during the checkout process before finalizing your purchase. By completing your order, you agree to any surcharges that may apply.

9. Privacy policy

PLEASE REFER TO THE PRIVACY POLICY DOCUMENT ATTACHED.

10. Changes to these Terms and Conditions

10.1. Digittal and Mint may, in their sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.

10.2. Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.

11. Electronic communications

11.1. When you visit the Website or send emails to us, you consent to receiving communications from us or any of our divisions, affiliates or partners electronically in accordance with our Privacy Policy as set out in clause 6 above.

12. Ownership and copyright

12.1. The contents of the Website, including any material, information, data, software, icons, text, graphics, lay-outs, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website (“Website Content”) are protected by law, including but not limited to copyright and trade mark law. The Website Content is the property of Digittal and Mint, its advertisers and/or sponsors and/or is licensed to Digittal.

12.2. You will not acquire any right, title or interest in or to the Website or the Website Content.

12.3. Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorised in terms of these Terms and Conditions or otherwise provided for in law. To obtain permissions for the commercial use of any Website Content contact us via email at [email protected].

12.4. Where any of the Website Content has been licensed to Digittal and /or Mint, or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.

13. Disclaimer

13.1. The use of the Website is entirely AT YOUR OWN RISK AND YOU ASSUME FULL RESPONSIBILITY FOR ANY RISK OR LOSS RESULTING FROM USE OF THE WEBSITE or reliance on any information on the Website.

13.2. Whilst Digittal and Mint take reasonable measures to ensure that the content of the Website is accurate and complete, Digittal and Mint make no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website. If any such representations or warranties are made by Digittal’s or Mint’s representatives, Digittal and Mint shall not be bound thereby.

13.3. Digittal and Mint disclaim liability for any damage, loss or expenses, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.

13.4. Although Goods/Services sold from the Website may, under certain specifically defined circumstances, be under warranty, the Website itself and all information provided on the Website is provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, completeness, or non-infringement, as may be allowed in law.

13.5. Any views or statements made or expressed on the Website are not necessarily the views of Digittal and Mint, its directors, employees and/or agents.

13.6. In addition to the disclaimers contained elsewhere in these Terms and Conditions, Digittal and Mint also make no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardise or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which corrupt, compromise, jeopardise, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Digittal and/or Mint, its employees, agents or authorised representatives. Digittal and Mint thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in in connection with your access to or use of the Website.

14. Linking to third party websites

14.1. This Website may contain links or references to other websites (“Third Party Websites”) which are outside of our control, including those of advertisers. These Terms and Conditions do not apply to those Third Party Websites and Digittal and Mint are not responsible for the practices and/or privacy policies of those Third Party Websites or the “cookies” that those sites may use.

14.2. Notwithstanding the fact that the Website may refer to or provide links to Third Party Websites, your use of such Third Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained thereon.

15. Limitation of liability

15.1. Digittal cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of Digittal, its employees, agents or authorised representatives. You are encouraged to contact us to report any possible malfunctions or errors by way of email to [email protected].

15.2. DIGITTAL SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGES WHICH MIGHT ARISE FROM YOUR USE OF, OR RELIANCE UPON, THE WEBSITE OR THE CONTENT CONTAINED IN THE WEBSITE; OR YOUR INABILITY TO USE THE WEBSITE, AND/OR UNLAWFUL ACTIVITY ON THE WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.

15.3. YOU HEREBY INDEMNIFY DIGITTAL AGAINST ANY LOSS, CLAIM OR DAMAGE WHICH MAY BE SUFFERED BY YOURSELF OR ANY THIRD PARTY ARISING IN ANY WAY FROM YOUR USE OF THIS WEBSITE AND/OR ANY LINKED THIRD PARTY WEBSITE.

16. Dispute Resolution

16.1. In the event of any dispute arising from your purchase or use of our services, you agree to first attempt to resolve the dispute informally by contacting us at [email protected]. If we are unable to resolve the dispute informally, you agree to submit the dispute to binding arbitration in accordance with the rules of Cyprus Arbitration and Mediation Centre. The arbitration will take place in Nicosia, Cyprus and will be conducted in English. By agreeing to these Terms, you waive your right to participate in a class action lawsuit or class-wide arbitration.

17. Availability and termination

17.1. We will use reasonable endeavours to maintain the availability of the Website, except during scheduled maintenance periods, and are entitled to discontinue providing the Website or any part thereof with or without notice to you.

17.2. Digittal may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that Digittal will not be liable to you in the event that it chooses to suspend, modify or terminate this Website other than for processing any orders made by you prior to such time, to the extent possible.

17.3. If you fail to comply with your obligations under these Terms and Conditions, including any incident involving payment of the price of an order for any Goods or Services, this may (in our sole discretion with or without notice to you) lead to a suspension and/or termination of your access to the Website without any prejudice to any claims for damages or otherwise that we may have against you.

17.4. Digittal is entitled, for purposes of preventing suspected fraud and/or where it suspects that you are abusing the Website and/or have created multiple user profiles to take advantage of a promotion or Coupon intended by Digittal to be used once-off by you, to blacklist you on its database (including suspending or terminating your access to the Website), refuse to accept or process payment on any order, and/or to cancel any order concluded between you and Digittal or a Third Party, in whole or in part, on notice to you.

17.5. At any time, you can choose to stop using the Website, with or without notice to Digittal.

18. Governing law and jurisdiction

18.1. These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of Cyprus. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the Cyprus courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.

18.2. In the event of any dispute arising between you and Digittal, you hereby consent to the non-exclusive jurisdiction of the High Court of Cyprus notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.

19. Notices

19.1. Digittal hereby selects Andrea Patsaldi 5, Capricornia, Office 303, Egkomi, 2408, Nicosia, Cyprus, as its address for the service of all formal notices and legal processes in connection with these Terms and Conditions (“legal address”). Digittal may change this address from time to time by updating these Terms and Conditions.

19.2. You hereby select the delivery address specified with your order as your legal address, but you may change it to any other physical address by giving Digittal not less than 7 days’ notice in writing.

19.3. Notices must be sent either by hand, prepaid registered post or email and must be in English. All notices sent –

19.3.1. by hand will be deemed to have been received on the date of delivery;

19.3.2. by prepaid registered post, will be deemed to have been received 10 days after the date of posting; and

19.3.3. by email sent to [email protected] will be deemed to have been on the date indicated in the “Read Receipt” notification. ALL EMAIL COMMUNICATIONS BETWEEN YOU AND US MUST MAKE USE OF THE “READ RECEIPT” FUNCTION to serve as proof that an email has been received.

20. General

20.1. Digittal may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the user’s right to use the Website or any of its contents subject to us processing any orders then already made by you.

20.1.1. You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.

20.1.2. Any failure on the part of you or Digittal to enforce any right in terms hereof shall not constitute a waiver of that right.

20.1.3. If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.

20.1.4. No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.

20.1.5. No indulgence, extension of time, relaxation or latitude which any party (the “grantor”) may show grant or allow to the other (the “grantee”) shall constitute a waiver by the grantor of any of the grantor’s rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.

20.1.6. These Terms and Conditions contain the whole agreement between you and Digittal and no other warranty or undertaking is valid, unless contained in this document between the parties.

Mint Consulting Group Limited
Co. Registration No. 13161823
Marlborough House
298 Regents Park Road
London
N3 2SZ
United Kingdom

Digittal EPS Holdings Limited
Co. Registration No. 454225
Andrea Patsalidi, 5
Capricornia, Office 303
Egkomi, 2408
Nicosia
Cyprus